Reference

How getabet Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you use getabet, how we store it, and what rights you have over it.

Data collected only when neededbKash, Nagad, Rocket payment data handled securelyYour account controls your data accessContact us to request changes or deletion
getabet How getabet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct it, or raise a concern about how we've handled your information, our support team is the right place to start. We respond to privacy requests through the channels below. When you contact us, include your registered account details so we can locate and verify your record without delay.

Team online

Live Chat

Open the chat widget from any page on getabet. Share your account email and your privacy request — our team picks it up directly.

Email Support

Write to our support address with 'Privacy Request' in the subject line. Include your registered wallet type — bKash, Nagad or Rocket — to speed up verification.

Account Help Centre

Log in to your account and use the Help section to submit a data query. Responses are sent to your registered contact address on file.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We use SSL encryption across every page and transaction on getabet, so your data moves between your device and our servers without exposure. Account login is protected by OTP verification — a one-time code sent to your registered mobile number each time you sign in from a new device. This means even if someone has your password, they cannot access your account without your phone.

Encryption on Every Transaction

SSL encryption covers all data in transit — including bKash, Nagad and Rocket payment details — from the moment you enter them on any page.

OTP Login Verification

Every new device login triggers an OTP to your registered mobile number. This single step blocks most unauthorised access attempts at the account level.

Retention and Deletion Policy

We keep your data only as long as it is needed. Transaction records stay on file per applicable rules; account browsing data is cleared once the security review period closes.

Your Right to Access and Correct

You can request a full copy of the data we hold on you, ask us to correct inaccurate details, or request deletion where no legal obligation requires us to keep it.

Common Questions About Your Privacy on getabet

These are the questions we hear most often about how we handle personal data. If your question is not covered here, reach us through live chat or email with 'Privacy Request' in the subject line.

We collect your name, contact details, device information and the payment wallet details you use — such as your bKash or Nagad number — to verify your identity and process transactions.

We share data only with payment processors like bKash, Nagad or Rocket strictly to complete your transaction. We do not sell your data or pass it to advertisers.

Contact us via live chat or email with 'Privacy Request' in the subject line. Include your registered account details so we can locate your record and respond promptly.

Yes. Where no legal or regulatory obligation requires us to retain your data, we will action a deletion request. Contact support and we will confirm what can be removed and the timeline.

Transaction records — including bKash, Nagad and Rocket payment history — are retained for the period required under applicable rules. Browsing and session data is held only for security review purposes.

Yes, we use cookies to keep your session active and remember account preferences. You can manage or block cookies through your browser settings at any time without losing your account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.